How a manufacturer connected its distributed workforce through BuyerQuest procurement technology

The Challenge

This manufacturer builds and operates electric scooters and bicycles in more than 70 cities and college campuses across the world. The company had centralized all buying into a small procurement team which ordered all supplies for 30 warehouses and the corporate office assuring they got everything from tools and equipment to janitorial supplies and IT needs. Managers from the 30 warehouses and corporate offices would email purchase requests to the procurement team—sometimes sending multiple emails each day. The procurement team would then produce and deliver purchase requests to their contracted suppliers, spending several days per week creating orders and tracking deliveries. Sourcing new vendors, negotiating better prices or nurturing current supplier relationships couldn't happen. "Our old way of doing things was very manual and resource intensive. We needed a more efficient process to automate a lot of the manual tasks, and then show us our monthly or average spending. Solutions we were looking at were very expensive to implement. BuyerQuest came with very low risk, which made our leadership team much more willing to try."