Fortune 500 Manufacturer Switches to BuyerQuest for a Marketplace of 15K Suppliers

The Challenge

This manufacturer, with more than $7 billion in revenue, struggled to meet their indirect procurement needs. Over time, it tried multiple solutions and software packages, but they had either too high a bar for training and user upkeep and/or too low a return on investment to justify keeping. The systems employed made it difficult for everyday employees to efficiently locate items they needed to purchase. Too often they made purchases outside the system at much higher prices, or they bought incorrect or low-quality products. The manufacturer wanted a procurement solution that would provide an easy-to-use interface for the more than 7,000 end-user purchasers as well as a single supplier network to manage all of their indirect spend. They wanted to continue to leverage Oracle as their ERP, so any solution they chose would have to integrate seamlessly. The Fortune 500 is an annual list compiled by Fortune magazine that ranks 500 of the largest US corporations by total revenue. It is an honor worthy of high praise and validation of hard work. It's easy to think any company on that list runs like a well-oiled machine with no problems. But they too have challenges running their businesses, and this manufacturing organization was no exception.